1. INTRODUCTION

Benson Auction Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our auctions, or otherwise interact with our services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account or auction

• Place a bid or make a purchase

• Request shipping services

• Contact us with inquiries or feedback

• Subscribe to our mailing list

This information may include:

• Name

• Email address

• Mailing address and shipping address

• Phone number

• Payment card information (processed securely by our payment processors)

• Bank account information (for wire transfer payments)

• Tax identification numbers (for resale certificates)

• Government-issued identification (for verification purposes)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Operating system

• Pages viewed and links clicked

• Date and time of visit

• Referring website

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process auction registrations and bids

• Process payments and fulfill orders

• Communicate with you about your account, bids, and purchases

• Send invoices and payment confirmations

• Arrange shipping and delivery of purchased items

• Verify your identity and prevent fraud

• Respond to your inquiries and provide customer support

• Send promotional communications about upcoming auctions (with your consent)

• Improve our website and services

• Comply with legal obligations

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

4.1 Payment Processors

We share information with third-party payment processors to facilitate transactions. Our payment processing partners include:

• atgPay (Proxibid) - powered by Payrix and Worldpay: For auctions conducted on the Proxibid platform. Your information is processed in accordance with Payrix's and Worldpay's privacy policies.

• LivePayments (LiveAuctioneers) - powered by Stripe: For auctions conducted on the LiveAuctioneers platform. Your information is processed in accordance with Stripe's Privacy Policy.

• Square: For in-person payments and direct invoices. Your information is processed in accordance with Square's Privacy Policy.

• Financial Institutions: For wire transfer payments, we may share necessary information with banks and financial institutions to process and verify your payment.

4.2 Auction Platforms

We share information with third-party auction platforms to facilitate online bidding:

• Proxibid: Information shared is subject to Proxibid's Unified User Agreement and Privacy Policy.

• LiveAuctioneers: Information shared is subject to LiveAuctioneers' Terms of Use and Privacy Policy.

4.3 Other Service Providers

We may share information with other service providers who perform services on our behalf, including:

• Shipping and logistics companies

• Email service providers

• Website analytics providers

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4.5 Business Transfers

If Benson Auction Services is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.

4.6 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment card information is processed securely by our PCI-compliant payment processors (Payrix, Worldpay, Stripe, and Square). We do not store complete credit card numbers on our systems.

Wire transfer information is handled securely and used only for the purpose of processing your payment.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you and our legal obligations.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Correction

You may request access to the personal information we hold about you and request that we correct any inaccuracies by contacting us using the information provided below.

7.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out of marketing communications, we may still send you transactional messages related to your account and purchases.

7.3 Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies, but this may affect your ability to use certain features of our website.

7.4 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, please contact us using the information provided below.

7.5 Georgia Privacy Rights

Georgia residents may have certain rights regarding their personal information under applicable state laws. To exercise any rights you may have, please contact us using the information provided below.

8. THIRD-PARTY WEBSITES AND SERVICES

Our services may contain links to third-party websites and services, including auction platforms, payment processors, and social media sites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

When you use third-party auction platforms (such as Proxibid or LiveAuctioneers) to participate in our auctions, your information is also subject to their respective privacy policies. When you make payments through atgPay, LivePayments, or Square, your information is subject to the privacy policies of those payment processors.

9. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have data protection laws that are different from your country. By using our services, you consent to the transfer of your information to the United States and other countries. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

12. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Benson Auction Services

Atlanta & North Georgia

Phone: 1-404-441-5329

Email: contact@BensonAuctionServices.com

13. DMCA NOTICE

If you believe that any content on our website infringes your copyright, please send a written notice to our designated DMCA agent at the contact information above. Your notice should include: (1) a description of the copyrighted work; (2) a description of the allegedly infringing material and its location; (3) your contact information; (4) a statement that you have a good faith belief that the use is not authorized; (5) a statement, under penalty of perjury, that your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner; and (6) your physical or electronic signature.